Google’s Trying to Get Local Businesses Online

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Have you heard about Google’s new project “Let’s Put Our Cities on the Map”? Launched in late March, this program offers resources to business owners so that they can get started building their online presences. It also offers the option for official city partners to join up. Alternatively, if you are already on Google Places, you can claim and correct duplicate or erroneous listings.

Where do I find this site?

The website is GYBO.com. When you navigate to the Let’s Put Our Cities on the Map website, you’ll see a local version of the page. So whether you’re in California or Alaska, you’ll see a town close to you–one that’s relevant to your local searches. You’ll also find an FAQ, free online business tools (such as videos and tutorials), and a free scan to find out if your business information shows up on Google Places already.

What if I don’t have a website?

If you don’t have a website, Google offers a free domain and hosted website through StartLogic. However, it should be noted that this website is only free for one year, and they do not offer maintenance–that is up to the customer.

Of course, you don’t have to go through Google and StartLogic to get a website. You can go with any host of your choice and still submit your site to Google. There is no penalty for choosing another service. In fact, we offer affordable website packages with customization options as well as hosting and maintenance.

What if I find my listing, but it’s incomplete or incorrect?

Using the free scanning tool (this will open up to our city, Santa Ana, CA; however, you can enter your own city!), Google will find out if your listings are present online, and also if they are completely filled out. If they are not complete, the website will guide you through updating your listing so that Google can index your listing.

Why should I bother with this? Can’t someone do this for me?

According to Google itself, “businesses with complete listings are 2x as likely to be considered reputable by customers searching for services.” That means that if you have a completely filled out listing with accurate information, customers are more likely to choose you over your competitors. When people search for goods and services online, they usually choose from the businesses listed at the top of the results page–those that are active, have good reviews, and information on business hours, contact information, and website links.

So you can follow Google’s steps and make sure your business listing includes hours, phone number, address, photos, reviews, and website. You can also hire someone to help you–not only can they get your site listed on Google, but they can also get you listed across many directories as well as help you with social media, website hosting, and marketing. In fact, that’s exactly what we do–so if you’re looking for help, give us a call.

Internet Local Listings is an internet advertising company in Santa Ana, CA, serving clients across the country with the best website marketing services available in the industry. Visit us here for more information, or give us a call at (888) 770-3950 to discover how we can help you be seen online.

The 10 Biggest Small Business SEO Blunders

1. You’re not optimizing your local search listings.

Are you listed on directory sites like Yelp, FourSquare, and Merchant Circle? If you’re not, this could be hurting your rankings. If you are listed across these sites but still aren’t seeing any boost in rakings, you will want to check to make sure you have listed all your information consistently. Check to ensure your business address, phone number, and website are all spelled correctly and don’t contain any unnecessary variation in syntax.

For example, if your address is “1234 Olive Branch Drive”, make sure every listing reads exactly like that. “1234 Olivebranch Drive” or “12 34 Olive branch dr” are both different listings!

Furthermore, if you find that you have duplicate listings, make sure you claim ONE and delete the duplicates, as this could be confusing people who are searching for your business.

2. You’re trying to rank for broad keywords.

If you’re in a small area, you might be able to rank for the keyword “plumber.” But if you’re in a bigger city, chances are that there are a lot of other plumbers working there with you. That means you have a lot of competition when people are searching locally!

So what can you do to improve this situation? Well, you might want to try linking for more specific keywords. For example, instead of “Cleveland plumber”, you might want to try “Cleveland plumber residential septic”. This way, you can rank for more specific keywords–and these are far more likely to get you ranking than something that’s too simple.

3. Using the same anchor text over and over.

You’ve probably heard something about keyword density before–something like “you must have 2-5% keyword density in your article to make it visible to search engines.” And you’ve more than likely also heard that you should use anchor text on your links so that you can target specific keywords.

Well, that’s not exactly true.

First of all, the keyword density thing is long-outdated. Google is smart–over the years, the search engine has learned to look for different variations on the same phrase. So that means that if you link to one page using the exact same anchor text over and over again, search engines (or even your visitors!) might think you’re trying something fishy. A good rule of thumb for you to remember is that if it looks spammy to you, it’s going to look spammy to your readers–and to the search engines. So regardless of what you’ve read about keyword density and repeating anchor text, following this practice is not going to help you in the long run.

So what should you do? Creating high-quality content that contains your keywords and key phrases is the best bet. Don’t stuff your keywords in or worry about using them in a bizarre way (such as our “Cleveland plumber residential septic” example–how would you fit that into a natural-sounding sentence?). Just write organically about your topic and you’ll be fine.

 4. Using subpar content.

Did you hire someone to write your content for you or did you write your content yourself? If you hired someone else to write it, did you check their credentials and make sure that their work is easy to read? Or does it come off a bit unprofessional, with misspellings or poor grammar? If you did the work yourself, do you feel confident in your ability to write good content, or do you feel a little embarrassed of the work you put up?

If something seems off about your content, we have some bad news for you: Your readers will probably notice too. If your content doesn’t read well or is perceived as untrustworthy, you’re destined to stay buried under your competitors.

So if you feel confident about your writing skills, go ahead and post fresh content on your pages; just make sure that you edit your work before you post it.

If you don’t feel confident and choose to hire a writer, make sure you select a candidate who actually has quality work in his or her portfolio! Don’t just hire the “cheapest” writer because you want to save money.

Always remember that quality is key when it comes to content. No exceptions.

5. Focusing too much on getting links vs. creating content.

Most people who are just getting into SEO learn very quickly how important backlinks are.

And before you get all up in arms, we’ll make it perfectly clear that we’re NOT saying backlinks aren’t important.

K. With that out of the way, if you focus too heavily on getting links to your site, but don’t bother creating a good site, you’re kind of shooting yourself in the foot. You need a reason for your readers to want to return–a reason for them to trust you and your work. If you just get a bunch of people linking to a boring landing page, you’re not going to gain much for all your effort.

So while reaching out to other sites and building links is important, don’t forget to make your website spectacular, too!

6. Not using meta tags or descriptions.

Meta tags and descriptions help search engines categorize and cache your site. If a search engine can’t find any pertinent information, it’s not going to know how to place your site–and it won’t see it as “relevant”. That’s why you have to make sure to include meta tags and proper descriptions in every page’s header.

This probably seems like too much work or like it’s too complicated, especially if you’re an SEO beginner. But it doesn’t have to be. If you host your site on WordPress, you can get a plug-in that helps you fill in all this important information. Try Yoast or All-in-One SEO. In just a few minutes, you can easily fill in keywords and descriptions that make your site attractive to search engines–no coding required.

If you’re not on WordPress, you might have a tougher time with this, but you can read more about the usage of meta tags and descriptions here.

7. Not bothering with Google Analytics.

Have you signed up for Google Analytics? If not, you’re missing out on a lot of important data–data that can tell you just about everything you need to know about your site’s visitors.

When you use analytics, you gain access to insider knowledge: Who is visiting your site the most? Where are they from? Which pages are they visiting–and how long are they staying on each page? By learning a bit about the basics of Google Analytics, you can figure out what is and what isn’t working for your site. Once you have a basic idea of where your strengths lie, you can begin to provide more content that your visitors crave, and in turn, make a more focused plan of how you will update in the months to come.

Now that’s a good way of growing your readership, and a great way to nab some true fans.

8. Ignoring social media integration.

So let’s say you have your website set up and it looks great. You update your blog regularly. You even have a photo gallery dedicated to your company’s stellar products and services. But do you have a way for your visitors to connect with you via social media?

Social media is a huge part of marketing nowadays. If people can’t find your company on sites like Facebook and Twitter, you might be selling yourself short–think of all those fans you could be missing out on. Be sure to make it crystal clear to your visitors how they can connect with you on social media.

And if you haven’t signed up yet, we’ve got some news for you: you’d better get crackin’ on that. Don’t miss out on the opportunity to connect with your clients and customers simply because you’re too frightened of change or because you think you don’t have enough time to learn social media. It’s well worth it, we promise.

9. Forgetting to update your blog or post new content.

How many times have you told yourself that you were going to update your blog once a week–and then you wrote one post and forgot to update for a month?

Or, have you told yourself that you don’t care about updating a blog–you put up a website a few years ago and it’s good enough, right?

Well, that’s just no good. If you want to be found by the search engines, you have to make sure you look relevant. If you were searching for, say, a local veterinarian, and the website the search engines pulled up looked like it hadn’t been updated in 12 years, would you choose to call that vet or find another one? You’d probably head to another vet, right?

That’s exactly what Google tries to avoid. It wants to create the best experience for its users, so it will devalue your site if  it doesn’t deliver fresh, relevant content. So whether you choose to blog or you just update your site’s existing content regularly, the key is to make sure you create some new data for the search engines to gobble up.

10. Thinking SEO is just a set-it-and-forget-it strategy.

So you’ve hired an SEO to go over your site and make sure it’s search-engine ready. You’ve paid them–probably a decent amount–and now you’re good to go, right?

Unfortunately, no. SEO best practices change all the time. Search engine algorithms constantly change, and what that means is what is a-okay today might not be tomorrow. Obviously, such drastic changes aren’t occurring that frequently, but every once in a while a big update will throw a wrench into rankings, sending previously-optimized sites crashing into the depths of the search engine result pages. It’s for this reason that you should keep an SEO expert available to monitor your site and make the necessary changes. After all, they keep up with the industry and it is their job to make sure their clients see results.

And hey, on that note, that’s what we do.

So if you’re looking for help with any of this, just drop us a line and let us know.

Internet Local Listings is an internet advertising company in Santa Ana, CA, serving clients across the country with the best website marketing services available in the industry. Visit us here for more information, or give us a call at (888) 770-3950 to see how we can help you be seen online.

Announcing MyBusinessSites.com: An Internet Local Listings Product

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Announcing a new site for business websites from Internet Local Listings!

At Internet Local Listings, we regularly work with our clients to provide the best internet marketing services at affordable prices. We primarily work with small businesses, and as such, we understand the importance of enhancing local listings. Small businesses receive most of their customers from the surrounding local area, and many of these customers search for a business online before choosing which store they’ll visit.

Many of our customers have come to us looking for help with their websites. As mentioned previously, without a website, trying to get customers to visit your store is hard work. Customers are naturally drawn to listings with more information—store hours, address, website, and reviews, for example. So if you’re showing up on the first page but don’t have enough information to entice customers to click on your listing, you’re working twice as hard for half the reward.

Are you in this camp? Don’t worry. We have good news for you:

We’ve added websites on to every one of our packages!

Now, you may have some questions on these new products. Below, we’ll do our best to address the most common questions we’ve received.

Well, how much does this cost? I can’t afford to pay for an expensive website.

You can sign up for the starter package for only $199 a month and still receive a free, SEO-compliant website. This is a product that has never been offered before. We wanted to add this onto our most basic package as a way of saying thank you to our customers. It’s added at no extra charge, and for those of you who have no existing site, it should be a great benefit to your local listings. The free websites offer these exciting features:

  • Basic navigation pages (Home, About, Contact Us, Products and Services)
  • A customizable photo gallery
  • Custom content, if desired

You can also purchase premium websites at an additional cost of $300 for the setup, and $60 monthly for hosting. These sites are much more versatile and fully customizable, but they also take longer to set up and implement. You can look forward to these features when you purchase a premium website from MyBusinessSites.com:

  • Fully SEO compliant HTML5 site
  • Industry appropriate stock photos (or you can provide your own custom photos)
  • Custom written content by our writers, if desired
  • Custom color scheme
  • Email contact form
  • Google maps embedded in your contact page
  • 3 standard pages (home, about, contact) PLUS two custom pages
  • Custom domain name and hosting

Is a website necessary for my small business?

You are free to submit your business to the internet’s many business listings without a website. It is not a requirement, and will never be a requirement.

However…

We can’t stress enough the importance of having a website. Most companies now own websites. Perhaps ten years ago it wasn’t as important, but with the number of people now using their smart phones and laptops to find local businesses, it’s an opportunity you can no longer afford to miss if you are competitive about your business listings.

I already have a website. Can you work on my existing site for me?

Unfortunately, this plan only works for our websites. We would be happy to set up a website for you and work together with you with one of our website plans.

How often will my site be updated?

Once your site is live, it won’t be changed unless you need it to be. You’re of course welcome to submit changes at any time, whether that’s new content, more photos, or you need to change your contact information.

Are you ready to finally own your own website? Head over to MyBusinessSites.com and get ready to boost your online presence!

Back to Basics #9: Local Listings for Small Businesses with no Physical Address

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Do you have to show your address to be found on Google?

In Back to Basics #6, we covered the importance of small businesses being listed across local directories such as Yellow Pages, eLocal, Brownbook, Manta, White Spark, and others. This process is easiest to do for those businesses that have a brick-and-mortar store: A boutique, hair salon, supply store, or car repair shop, for example. But what if you’re a contractor working from your home or you provide virtual shopping services? You don’t want to list your home address because you live there and want to keep that information private—so will you still be able to list your business effectively so that your customers can find you?

Listing your business without an address: Not as difficult as you think.

The great news is that it’s perfectly acceptable to Google to list your small business without an address. Now, this isn’t to say everyone should do this—first, think of your industry. If you have a store, you will want to make sure that your customers can find you; in this case, it’s a pretty straight-forward decision–leave your address visible. If you are a mobile notary or car washing service and you have a small office but you also serve your clients away from the office, you may choose to indicate that as well. If you work from your own home, it’s understandable why you would want to keep that information private. So as you can see, it all depends on what you deem to be the best for your particular set of services.

Once you’ve made your decision to keep your small business’s address hidden from Google, the next step is filling out your listing. In the next part of this post, we’ll discuss filling out your Google Places information.

Filling out your Google Places Page information

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Google will provide an option for you to hide your address if you don’t want to list it.

As you can see, when you set up your Google Places page, you have the option to check a little box that says you deliver services to an address. This would be the choice that you would want to make if you wanted to hide your address. If you also serve people from an office, you can select the “I also serve customers at my business address” box to show that you do both.

You can find all of this information on your Google Places page when you edit your address. It can easily be changed whenever you choose—so if you make a mistake or want to come back later and change things, it’s simple to do.

Hiding your address on other local directories

As we discussed, Google isn’t the only place you’re going to want to list your business. Other places such as SuperPages, HotFrog, Localeze, and eLocal will also have options to hide your address. When you claim your business listing, you can opt to leave off your address to ensure you keep your private information private. You may have to do some more searching on these sites—it’s not always apparent right away where these options are.

Now, in the past, there has been some debate as to whether Google will penalize any business that hides their business. Some articles claim businesses that provide services such as plumbing MUST hide addresses or risk disappearing from search results; others claim that every home-based business must keep their address visible or risk disappearing from search results. But these are now old articles, and this system has been in place long enough that it doesn’t seem to be much of an issue anymore.

The important point to remember here is that some business owners need to hide their information for safety or privacy reasons. This should not interfere with your rankings, and it is certainly not intended to be a way to punish small business owners who want to keep their information private. It’s there to protect you—so if you want to keep that information hidden, do not be concerned about it affecting rankings.

Getting assistance with local listings for small businesses

Whether you do or don’t want to hide your business’s address, Internet Local Listings can help you ensure you’re making the most of your listings. We ensure all data is optimized for your industry and listed correctly across all the most popular directories. If you have concerns about privacy, we’d be happy to work with you. After all, everyone should be able to rank on the first page if they work hard enough for it—whether or not they have a physical address to list. Give us a call at (888) 770-3950 or fill out our contact form today to get more information on our services. Let us know what we can do for you!

Back to Basics #7: Website Rank

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Note: If you’re an internet marketing expert, this post will probably not be of much help to you. But you can feel free to check out our other marketing tips and tricks here, or learn about our internet marketing services here.

If you’re a beginner, we welcome you to read our Back to Basics series to learn more about internet advertising and small business marketing.

And be sure to follow our blog for posts delivered to your inbox!

Website Rank: Which Factors Are Most Important?

At Internet Local Listings, we strive to help small businesses get more visibility on the internet. Since 2011, we’ve helped thousands of businesses learn more about website rank and the effort and strategy that goes into the process of getting your site to show up on the front page of search engines. As you probably already know, getting a website to rank on Google can be tough—there’s often a lot of competition, and if you don’t know much about running a website, it can be overwhelming to try to figure out the formula to rank—only to find out that there is no magic formula. It takes time and consistent effort.

So if you were to choose a few factors to focus on, which ones should you choose? Which factors are most important for your website rank?

Website Rank Factors

1. Getting your local listings in order. There are lots of places to list your business across the internet. As mentioned in a previous article, you can be listed on places like The Yellow Pages, WhiteSpark, Brownbook, eLocal and more. Between desktop and mobile, local listings found in searches are among the top foundational ranking factors—and seem to make the biggest difference in terms of competition. So if you have a storefront, make sure that you list your business—complete with physical address—across as many free listings sites as you can.

 Some tips to keep in mind for local listings: 

  • Ensure you’re listed in the proper categories.
  • Optimize your listings with keywords relating to the services your business offers.
  • Make sure your physical address matches the city you want to rank in. You’d be surprised at the number of people who forget this.
  • Verify your business listing wherever possible. There may already be existing listings that you can claim once you verify yourself as the business owner.

2. Updating your site frequently. We’ve also mentioned this in previous articles, but it’s so important to remember that it needs to be mentioned again. Many small business owners think that blogging is pointless and don’t bother with it. This is one of the things that hurts their website rank the most. Google looks for relevant search results. So think about it: if a site never updates, why would Google consider that relevant? It’s gathering dust, while other sites work hard to provide fresh data and content. Of course it’s going to rank those higher than it would a site that hasn’t been updated since 2007.

Some tips to keep in mind:

  • You don’t need to blog every day to provide fresh content for Google. However, you should aim for at least once a week. A great way to make sure you do this is to sit down and write about 100-150 words a night. By the end of the week, you’ll have 500-750 words to put into a blog post. When you break it down like this, it becomes a much more feasible task.
  • Talk about topics relevant to your business. Many business owners give personal status updates—their new puppy, their Easter dinner, etc. And while it’s important to give your customers that personal connection, it’s not going to help your business rank. If you’re a pet groomer, talk about the Westminster Dog Show. Ask people to send in pictures of their pets after visiting your store. There are plenty of ways to get creative and still help your website rank higher!
  • Posts with images tend to do better. Make sure you include a nice featured image at the top of your post and name it something descriptive—Google prefers posts like this.

3. On-page SEO is still relevant. There’s been a lot of debate on whether or not on-page SEO will matter in the future. Skeptics say Google will always try to shut down efforts to game its algorithms; fatalists claim SEO is dead and there’s nothing that can be done about it. As long as search engines try to return relevant results, SEO will not die. The rules will change, and the game will get tougher, but there’s always going to be ways that improve your chances of being placed higher in search results. Everyone wants their website rank to improve—that is something that will stick around for years to come.

You can do on-page SEO by updating content, ensuring the “about us” and other static pages (i.e., “products and services”, image galleries, etc.) are optimized, and your site is easy to use and easy to navigate. Make sure your site loads quickly and that your customers can always find a way to contact you, whether by email, phone, or a contact form.

Some tips to consider:

  • Define your keywords before you even begin building your website. Know what your services are and how you’re going to advertise them. Consistency is key to getting your website rank higher.
  • Develop a plan B in case your first attempt doesn’t turn out well. Many times, you simply won’t see results for a specific keyword. SEO isn’t magic. There’s no way to guarantee results. Instead, switch to another option and try again.
  • Remember to include links on your site—to your other pages, to helpful sources, to your sponsors and suppliers. This is an important part of on-site SEO because Google wants to see sites that contribute valuable information. The whole point of the internet is to find and follow links!

No matter where you are in your website marketing process, the most important thing to remember is this:

You must have patience.

If an SEO company tells you that you’ll be ranked overnight if you use their services, they’re lying. If a friend tells you they got their site to rank in a week, they’re using illegitimate tactics. Google rewards sites that use honest, consistent, and quality SEO practices. Your site should be among them. You owe yourself that.

Furthermore, Google changes its algorithm often. Even if you rank highly right now, you need to stay caught up with the algorithm changes and make adjustments when needed to keep your website rank secured.

As always, we hope this has been helpful to you. Remember that Internet Local Listings offers a wide range of internet marketing services, from free websites with the purchase of an SEO package, to directory mega-boosts and social media management services. Feel free to browse our site or contact us here for more information. We look forward to helping you make your site the very best it can be!

Back to Basics #6: Why Small Business Listings are Essential for Local Businesses

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As a small business owner, you know how important your local customers are.

Note: If you’re an internet marketing expert, this post will probably not be of much help to you. But you can feel free to check out our other marketing tips and tricks here, or learn about our internet marketing services here.

If you’re a beginner, we welcome you to read our Back to Basics series to learn more about internet advertising and small business marketing.

And be sure to follow our blog for posts delivered to your inbox!

 

Today, people search online to find their favorite businesses—whether they’re looking for a new place to eat dinner or they need to find a reputable salon, they’re far more likely to use a popular search engine to browse through their options than they are to do offline research. After all, with access to a computer or a smart phone at nearly every moment of the day, there’s no reason for people to locate a phone book or a business directory just to give you a call. It’s a waste of time! (And, while we’re at it, a waste of trees and ink!) For small business owners, this means all company information must be made available across a wide range of local listings online to ensure customers can find your site.

As of June 2014, nearly 69% of global searches were conducted on Google. That’s a huge number! But you may be wondering why Google is the top choice for most users. There are other search engines out there, so what gives?

It’s really quite simple. When someone searches for a local business or service, Google combines relevant search data with maps, store hours, site information, and more to create a virtual company profile. It’s visually appealing and easy to use. You can find exactly what you’re looking for with only a few clicks.  If you don’t have your business listed with Google (or across any other major small business listings online), you run the risk of your potential customers going to your competitors rather than your store.

So here’s the fast and hard truth: small business listings are essential to the success of your business.

Especially for companies who have a lot of competitors. Even if your company has been around for years and has a lot of word of mouth advertising success behind it, you need to be listed online. It’s simply the easiest and fastest way to appeal to new customers. Furthermore, even old customers might want to look at your website, look up your phone number, or take a peek at your store hours, and the best way to find those is through small business listings on Google.

Don’t believe us? Here are a few facts that will definitely change your mind:

59% of consumers use Google every month to find a good business. And of these consumers, over 70% value what they find in the results. This data can’t make it any more clear: if your business doesn’t show up in a local search, you’re missing out on people who are not only trying to find businesses like yours, but you’re also missing out on people who are very likely to trust your listing and stop in to your store. Consumers are looking monthly—be there for them.

74% of searches for small business listings take place on Google. Consumers are choosing to look through Google before any other online listings–There are even different listings available for your business depending on your country! And yet, Google dominates the searches, so you need to be absolutely sure you’re listed on this search engine powerhouse!

Claim your small business listings on Google to give yourself a competitive edge. By claiming your listings on Google, you give yourself a huge advantage over your competitors who haven’t done so. You can not only link to your site, but you can add pictures, let customers leave reviews for you, and improve the likelihood that your business will be found when customers search for products or services related to your business. It’s just common sense!

But Google isn’t the end-all, be-all of small business listings.

The success and prevalence of Google is obvious in this situation. If you do not get listed across Google, you’re doing your small business a disservice. But there are other places people look, too: Superpages, Yelp, WhiteSpark, Manta, eLocal, Brownbook, Yellow Pages, and many more. It can be time-consuming to make sure you’re listed consistently across all directories. Furthermore, it’s helpful to have your content optimized to ensure people can find you under your choice of keywords.

At Internet Local Listings, we’d be happy to help you out with this entire process, getting you listed across all directories and small business listings. Whether you choose to use the info you’ve found here and give it a go on your own, or you’d like us to help you with your marketing efforts, we hope you’ve enjoyed this article in our Back to Basics series!

 

Read more Back to Basics for Small Businesses:
1. What is SEO?
2. What is Social Media?
3. What is Organic Ranking?
4. Why Your Company Needs a Digital Marketing Firm
5.  Blogging for Beginners